Enara has been delivering comprehensive technology solutions and services for 17 years including consulting, turnkey project deployments, training and technical support. Our goal is to help our clients achieve their business objectives on-time and on-budget. Our flexibility and client focused approach allows us to conform to our clients’ own way of running their business thus delivering our services and solutions with minimal disruption to daily operations.
Our Professional Services focus on accelerating and optimizing your solution deployment, providing education and training, as well as integration services when required. Our methodologies and best practices ensure rapid, successful deployment of Enara’s comprehensive portfolio of IT solutions across your enterprise.
Solutions & Systems Integration
Our solutions and systems integration services provide our clients with the tools that manage the increasing complexity of today’s challenging business demands and associated technology requirements. We endeavor to find new and innovative ways of leveraging organizational knowledge to create competitive advantages for your enterprise.
Our systems integration services include:
- Needs analysis
- Solution design and architecture
- Systems integration and deployment
- Quality assurance and testing
- Application development
Training
We provide training for all solutions that we deploy. Our approach to training is flexible and we can customize it to suit the specific requirements of your organization. Training can be conducted on-site or at our main location in downtown Ottawa.
Our training approach is often aimed at two primary groups: End users and System administrators. Training for end users focuses on solution features, understanding user interfaces and functionalities, and learning to use the solution as a business tool that increases productivity and work efficiencies. For system administrators, our training services focuses on knowledge transfer and aims to impart detailed technical know-how that allows administrators to manage back-end operations and respond to common user issues effectively.
Technical Support
We are proud of the praise that we receive from our clients for our dedication and commitment to providing superior technical support. The success of an IT solution is measured not only by the its business benefits, but also by having a vendor that responds immediately to support issues and who maintains a proactive and efficient approach to keeping the solution updated and stable.
Enara provides its technical support services by telephone, email, internet sites, remote administration and on-site presence whenever needed.
What customers think...
"Enara has exceeded our support expectations. Your availability at all hours and expedient response to our support issues has been a large factor in the success and user acceptance of the solution!" - G.T. - VP, Airline company.