Solutions for the Airlines Industry

Trans States Airlines is the 7th largest national airline in the United States. It employs over 2500 airline professionals, serves 43 cities nationwide and provides regional feed to three major airlines in two hub airports around the country; St. Louis and New York's JFK.

The success and growth of TSA had one undesired side-effect: Paperwork and storage cabinets were growing fast, which meant that locating and retrieving information such as copies of invoices and customer checks took a long time and was thus inefficient. TSA realized that it needed to automate before it was overwhelmed with paper. In late 1999, TSA selected SAPERION as the right Imaging solution for its needs. Saperion is a completely integrated solution that can manage high volume scanning and storage requirements, and could easily integrate into existing IT environments.

Enara Technologies Inc. worked closely with TSA to implement Saperion. Within a few days of defining exact requirements, a prototype solution that used a Bell & Howell scanner, and Microsoft SQL-Server was working. The basic solution was then enhanced to utilize OCR technology and database look-up tables to automate the indexing process. Saperion's built-in macro language and Workflow Event Management were effective in integrating Saperion with the accounting system. When it became necessary to use a faster scanner, a Fujitsu 3099 scanner was directly connected to Saperion without 3rd party drivers. Image storage is performed by Saperion's Media Server which manages a RAID system as well as a large Cache for optimizing performance.

Bill Kendall, IT assistant manager for TSA, worked with Enara Technologies during the implementation and was very satisfied with the capabilities and performance of Saperion:

"TSA has used SAPERION since last October and we are excited about its ease of implementation, administration and use. We were able to integrate SAPERION seamlessly with two existing systems and our processes are now highly efficient compared with our former paper based document management."